Job Completion Survey

Comment: Had someone come out today to do a carpet patch. When I originally called in and asked about a price they said it sounded like it would be $130 which I thought was fine. Then when the tech came out and saw the carpet he told me it would be $250 since my carpet had a "pattern" on it basically just raised squares. I had already done more than half the job myself by cutting out the old damaged area and prepping a square that was almost the right size. It took the tech around 25 minutes or so to do the work. The quality of the work is fairly good but is it $250 good? I don't know if it was worth 1/4 the price of the original entire carpet install for the patch. Partly it's on me for not asking about "patterned carpets". At least the staff was friendly on the phone and in person so there's that but yeah I do feel a bit ripped off for sure.
Overall Rating