Servicing Cincinnati Since 1830

Request an Appointment

Servicing Cincinnati Since 1830

Request an Appointment

513-729-9793

Emergency Service 24/7

513-729-9793

FAQ by Teasdale Fenton Cleaning & Property Restoration

What services do you provide?

We offer a range of services including carpet cleaning, area and oriental rug cleaning, tile and grout cleaning, wood floor cleaning, marble and stone cleaning. We also offer fire, storm, and water damage restoration.

Do you offer emergency restoration services?

Yes, we’re available 24/7 for emergency services, including water, fire, and storm damage restoration. We respond quickly to limit damage and restore your property.

How do you handle large restoration projects?

We have experience with large-scale restoration projects, including water, fire, and storm damage. We respond 24/7 and work directly with your insurance company for a smooth process.

What areas do you serve?

We serve Greater Cincinnati, Northern Kentucky, and Dayton, offering trusted cleaning and restoration services in these communities.

Do you clean upholstery?

Yes, we provide upholstery cleaning services to remove dirt, stains, and odors, restoring the comfort and appearance of your furniture.

What kind of cleaning products do you use?

We use eco-friendly, safe cleaning products that effectively clean while being gentle on your carpets, floors, and upholstery.

Will you have records of previous cleanings?

Yes. Our software keeps account details of all prior cleanings and services. If you’ve misplaced a receipt or want to check past services, just call us with your phone number. If there’s a match, we’ll provide the details.

How do you price your services?

We price per room. Any space with a specific purpose counts as a room. When you call, we’ll ask for a brief description of the areas to be cleaned and provide a price over the phone to match your expectations.

Are your technicians certified?

Yes, all our technicians are RIA and IICRC-certified, with professional training to handle any cleaning or restoration job effectively.

What makes you different from other cleaning companies?

We pride ourselves on honesty, high-quality services, and exceptional customer satisfaction. As a BBB-accredited business with an A+ rating and a trusted Angi-affiliated provider, our attention to detail and professionalism have earned us a strong reputation in the community.

Can you remove tough stains and lingering odors from carpets?

Yes, we specialize in removing tough stains such as wine, pet accidents, and grease, as well as eliminating lingering odors, using advanced products and proven techniques.

How long does it take for my carpets to dry after cleaning?

Typically, carpets take 6-12 hours to dry. Our advanced equipment helps accelerate the drying process.

How often should I get my carpets cleaned?

We recommend cleaning high-traffic areas twice a year and low-traffic areas annually. Our professional carpet cleaning services are designed to maintain your carpet’s appearance, extend its lifespan, and create a healthier indoor environment for your home or business.

Do I need to move my furniture before the carpet cleaning?

We don’t require you to move any furniture before we deep clean your carpets, as we can work around it. However, if you’d like areas under smaller furniture, like tables, lamps, or knickknacks, to be cleaned, it would be helpful to move those before we arrive.

Do you recommend carpet and upholstery protectors?

Yes, we recommend using protectors to extend the lifespan of your carpets and upholstery. They create a barrier that helps prevent stains and makes cleaning easier.

Do you clean hard-to-reach areas?

Yes! We use portable extractors designed to clean areas that are otherwise difficult to access. These specialized tools allow us to reach tight corners, under furniture, and other hard-to-reach spaces, leaving your carpets or upholstery thoroughly cleaned and sanitized.

Why not just clean the carpets myself?

Professional cleaning offers a deeper, more thorough clean than DIY methods. Our equipment and expertise ensure better stain removal, proper drying, and longer-lasting results, which DIY solutions often can’t achieve.

Do you offer duct cleaning services?

Yes, we provide duct cleaning services for residential properties, old homes, and commercial spaces. We remove dust, allergens, and contaminants, improving air quality and HVAC efficiency in any setting.

Do you provide biohazard or trauma cleanup services?

Yes, we offer biohazard and trauma cleanup services. Our trained team is equipped to handle the safe and thorough cleaning of biohazardous materials, including bloodborne pathogens and other dangerous contaminants. We follow strict protocols to make the area properly sanitized and restored to a safe condition.

How do I schedule an appointment?

Scheduling an appointment with us is simple. You can call us at 513-729-9793 to talk with a representative or easily book your service online through our website.

Our Customer Reviews

We stand behind all our work to ensure customer satisfaction, but you don't just have to take our word for it. Instead, read reviews from some of our satisfied customers!

Alyssa L.

Cincinnati, OH

Great work and service! Shane was our main point of contact and did an extremely great job of explaining things and coordinating services. Very grateful for the help received and his expertise navigating the water damage restoration and repair process!

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David H A.

Cincinnati, OH

Teasdale Fenton responded to a flooded lower level due to a failed sump pump within 90 minutes of being called on a Friday night. Corey and Zack efficiently cleared what needed to be moved out of the way and then removed the water. They set up fans and a large dehumidifier. The next day a team came out to check on everything and measured for dampness.

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Rachel S.

Cincinnati, OH

We had a pipe burst in our attic over a weekend and called Teasdale- Fenton. They sent someone out same-day to quote us on cleanup from the water leak and sent a team out the following day to remove wet insulation and leave Fans to dry everything out. Before removing the fans they moisture tested the whole area. Very pleased with their prompt and professional service.

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