Testimonials

Water & Smoke Damage in Cincinnati

"My cleaned area rug was returned to me yesterday by Chris. I wanted to let you know that I am very pleased with your service. Each time I have talked to anyone in the office about scheduling the ladies have been very pleasant and helpful in working out a convenient time. The two men picking up the rug were careful of the surroundings and very pleasant. The same is true of Chris when he delivered the rug and put it down for me. He made sure it was placed properly in the area and that I was satisfied with it before he had me sign the paper and give him the payment. The rug looks much better and I'm pleased with the service. I want to thank all the employees I had any contact with for doing such a pleasant and professional job! I won't hesitate to recommend your company!
Sincerely,"
CA - Loveland Ohio

"I called your company because of the advertisement in the telephone book. I was very pleased with Zarran and Roach who came in their "little blue booties" and cleaned and got the stains out! It was really a mess, they really did a good job! They were professional and polite and I hope to use them again. Thank you for the coupon you sent me. Thanks again for well trained personnel!"
MKF - Cincinnati Ohio

"Dear Gentlemen,
I wanted to personally thank you for coming out to our house promptly during our recent storm and water damage. All the crews were wonderful and very courteous! They performed their jobs with the greatest of expertise and made sure that all work remained on schedule.
They also helped to give moral support to my husband who suffers from frontal-temporal dementia. They gave him a great amount of encouragement.
Special thanks to Shane, Brian, John, Russ, Ron, Tom, Casey, Dale, Tracey, and anyone else I may have missed.
May God Bless You Richly! I appreciate your help in helping me on a fixed budget filled with many medical expenses due to my 3 bouts of cancer.
Sincerely,"
VF - Cincinnati, OH

"While finishing our basement, we found a water leak. My husband was devastated and wanted to move. We called four companies and while they were all quick to respond, three of them told us that with the basement walls being finished, they needed to either tear out the walls to find the problem or that we needed to figure it out ourselves and then tell them what we wanted. Wade from Basement Restoration Technologies [a Teasdale Fenton company] was certain that he knew the problem was a cracked foundation, and we found out he was right! After that, I was convinced that we needed an interior drainage system. I researched the company online, saw several positive reviews, and checked BBB. When they came back with a price that was lower than the competitors, we went for it. We couldn't be happier for several reasons:
1) They did what they said they would do
2) They were able to start work the next day
3) They were done in 2 1/2 days when they said it would take 3, even with all the extra work they encountered
4) They didn't step in to our house without putting down heavy paper with painters tape and walked on that.
5) They put a tarp down in the driveway under their truck just in case it leaked oil. However, the truck never did leak oil, so I have to believe this was just a kind precautionary act.
6) They apologized in advance for any dust they would make. They left NO DUST in our basement!
7) Each time they encountered an obstacle, they asked for my opinion and wishes
8) They apologized in advance for any damage they did to our new walls. The walls looked virtually untouched!
9) They almost had to cut some drywall away but worked extra hours and extra carefully to ensure they didn't have to cut away any drywall at all!
10) They were very clean
11) They were extremely easy to communicate with.
12) They offer a lifetime transferable warranty."
Jim Stevens, Cincinnati Ohio

"Thank you for your excellent care of water extraction and cleaning. Our basement is once again dry and clean. You staff was informative and were careful to make sure the carpet was thoroughly dry, odor free, and clean. I would recommend your company to family and friends."
Thank you again,
Ona Bonner, Beavercreek, OH

"Had a burst water pipe and the plumber recommended Teasdale Fenton. They were here with 30 minutes.Very professional and polite." 
Cincinnati, Ohio

"My phone contact with Leah was very informative and she followed up with an email. The technicians were on time, polite and took the necessary time to do the job right."
Loveland, OH

"Thanks for making a difficult time easier, especially Jamie and Joe.  They are very efficient and considerate young men."
Joyce P. Cincinnati, OH

“Many thanks for a great job by Chris and Josh in cleaning one of my properties in Hyde Park.  I look forward to  using Teasdale Fenton in the future with my apartments.  Very professional!”  Regards,
Fred K. 

“Your techs did a great job.  They did more than expected and got all the spots out.  I will use you again and refer my friends to you”
Carolynn D., Kettering, OH